Terms and conditions for providers

  • ECU Accommodation Listings is an information exchange platform only and does not facilitate any process of the rental agreement between the accommodation provider and students.
  • Employees of ECU are NOT permitted to register as a provider on ECU Accommodation Listings platform. 
  • Students have not been interviewed or screened by ECU. 
  • Property providers should make their own suitability checks regarding any prospective tenant/boarder. ECU has no obligation at any time to disclose any personal information about prospective tenant/boarders.
  • Prospective tenants should inspect properties and meet the other occupants before any agreement is made or money exchanged.
  • Platform use is exclusively for ECU students only to find housing, so you must be willing to accept an ECU student as your tenant.
  • All providers and students must agree to abide by the relevant legislation and guidance, depending on the agreement (refer to Consumer Protection a Lessor’s Guide resource for details of your responsibilities and Consumer Protection Distinguishing between tenants, boarders and lodgers):
    1. Residential Tenancy Act for any arrangement where the student is a “tenant”.
    2. Australian Consumer Law for any arrangement where the student is a “boarder or lodger”
  • A written agreement, preferably using the RTA Form 1AA template, should be drafted and signed by both parties. For Boarder and Lodger arrangements, you will need to create your own agreement template. 
  • The Bond should be lodged with the Bonds Administrator. 
  • If you are not the owner of the property,  you should check with the property owner or property manager that you are permitted to provide student accommodation and what restrictions may apply.
  • Any short-term (less than 3 months) accommodation providers should review the Short-Term Rental Accommodation Act 2024. You may need to contact the Short-Term Rental Accommodation Register to verify if you need to register as a provider. This may be relevant to accommodation providers renting a room to students who are completing their placement in a regional location. 
  • Provide clear guidelines for both parties regarding the house rules and their access to the property (note that all occupants should at least have access to a secure bedroom, toilet, bathroom and common areas such as the kitchen and laundry.) Consider creating a house rules and job chart to ensure a harmonious and equitable relationship. 
  • Accommodation opportunities that offer a "rent offset" model (such as no rent in exchange for domestic services) are not permitted. 
  • ECU reserves the right to remove any listing and restrict future listings, if the provider is found to be non-compliant with these terms at any time.
  • Any threatening or aggressive behavior by either party should not be tolerated and should be reported to the Police by calling 000 if the matter is urgent or 131 444 if the matter is not urgent.